EuroTrain Privacy Policy

At EuroTrain, protecting your privacy is a top priority for us. This privacy policy explains how your personal data is collected, used, and protected. By using our website and services, you agree to this policy.

1. Collected Information

We collect various types of information from our users:

Personal Information: Identifiable details such as your name, surname, email address, and phone number.
Reservation Information: Details about train tickets purchased through EuroTrain and your travel itinerary.
Payment Information: If you choose to save it, financial details such as credit card numbers and payment information.
Technical Information: Data such as IP addresses, browser details, and cookies.

The purpose of collecting this information is to provide you with the best travel experience, process your ticket reservations, offer customer support, and present personalized offers.

2. Purpose of Data Usage

The personal data collected is used for the following purposes:

Processing your train ticket reservations and delivering your tickets
Notifying you about promotions and announcements (via email or SMS)
Providing customer service support
Improving website performance and optimizing user experience

Your personal data is processed solely for these specified purposes and within the relevant legal framework.

3. Cookie Policy

The EuroTrain website uses cookies to enhance user experience and analyze site traffic. Cookies are small files stored in your browser that are necessary for the functionality of our website.

You can manage cookie settings through your browser. However, disabling certain cookies may limit access to some features of our website.

4. Information Sharing

EuroTrain only shares your personal information in the following cases:

With Train Operators: Your data may be shared with ticket providers and railway operators to complete your reservation.
With Service Providers: Your data may be shared with our partners for services such as payment processing and technical support.
Legal Obligations: Your information may be shared with authorities if required by law.

These disclosures are conducted within a legal framework and to ensure user data security.

5. Data Security

We use the most advanced security measures to protect your personal information. Your data is safeguarded against unauthorized access and disclosure. Payment details are encrypted and processed securely.

6. User Rights

Users have the right to:

Access their personal data
Request corrections or deletion of their data
Object to or request restrictions on data processing

To exercise these rights, please contact us at info@eurotrain.net or use the contact form on our website.

7. Data Retention Period

Your personal information is retained for as long as necessary to fulfill the purposes of processing. If legal regulations require certain data to be kept for a longer period, we comply with these retention periods.

8. Third-Party Websites

The EuroTrain website may contain links to third-party websites. EuroTrain is not responsible for the privacy practices of these external sites. When accessing third-party sites, we recommend reviewing their privacy policies.

9. Changes to the Privacy Policy

EuroTrain may update this privacy policy. Any changes will be published on our website. We recommend that users regularly review this policy.

Contact Us

For any questions or requests regarding our privacy policy, please contact us at info@eurotrain.net or use the contact form on our website.

EuroTrain Privacy Policy