GDPR
EUROTRAIN PERSONAL DATA PROTECTION AND PROCESSING POLICY
1. Introduction
At EuroTrain, we highly prioritize the protection of your personal data. In compliance with the Personal Data Protection Law No. 6698 (KVKK) and relevant regulations, we process your personal data securely, transparently, and lawfully. This policy explains how EuroTrain collects, processes, and stores your personal data, as well as the purposes for which it is used.
2. Collection and Processing of Personal Data
EuroTrain may collect your personal data through the following methods while providing our services and operating our website:
- Directly Provided by the User: When you register on our website, make a train ticket reservation, participate in campaigns, or fill out a support form to contact our customer service.
- Automatically Collected Data: When you visit our website, certain usage data may be collected through cookies and similar technologies.
- Third-Party Sources: We may receive certain data from our business partners and service providers to enhance the services we provide to you.
Your personal data is processed for the following purposes:
✔️ Processing train ticket reservations and purchase transactions
✔️ Responding to customer service and support requests
✔️ Sending promotional and campaign announcements
✔️ Improving website experience and ensuring security
✔️ Fulfilling our legal obligations
3. Transfer of Personal Data
EuroTrain shares your personal data only in accordance with KVKK and relevant regulations, ensuring necessary security measures. Your data may be shared with the following entities:
- Domestic and international business partners: Train operators, ticket providers, and payment service providers.
- Authorized public institutions: We may share your personal data with relevant government agencies as required by legal regulations.
- Third parties within legal and administrative obligations: Financial institutions, insurance companies, and other service providers.
Your data is transferred only when necessary for service provision and with due regard for data security.
4. Storage and Protection of Personal Data
EuroTrain implements physical, technical, and administrative measures to ensure the security of your personal data. Your data is protected against unauthorized access, loss, misuse, or alterations.
- Data Retention Period:
Personal data is stored for the duration required by the relevant regulations. Once the legal period expires or the processing purpose is no longer valid, your data will be securely deleted.
5. Your Rights as a Data Subject
Under Article 11 of KVKK, you have the following rights regarding your personal data:
✔️ Request information on whether your personal data is being processed
✔️ Obtain details about the processing of your personal data
✔️ Verify the purpose of processing and its compliance with its intended use
✔️ Request the correction of incorrect or incomplete personal data
✔️ Request the deletion or destruction of your personal data
✔️ Learn whether your personal data has been transferred to third parties
✔️ Object to the processing of your data by automated systems
To exercise these rights, you can send an email to info@eurotrain.net or contact us through our support form.
6. Cookies and Tracking Technologies
EuroTrain’s website uses cookies and similar technologies to enhance user experience and improve services. To learn more about cookies and modify your preferences, please review our Cookie Policy.
7. Updates and Modifications
This KVKK Policy may be updated in accordance with legal regulations and our services. Updated versions will be published on the EuroTrain website and will take effect immediately.
At EuroTrain, the security of your personal data is our top priority. We are committed to processing your data securely while providing you with the best possible service.
Contact
For more information regarding KVKK or any other inquiries, you can:
📧 Email us at: info@eurotrain.net
🌐 Visit our website and use the contact form